Questions about filming, your reports, or your subscription? The answers to the common ones are below. For anything else, email me and I'll get back to you, usually within a day.
acalisedev@gmail.comIn a corner of the court, about five feet up, on the ultra-wide (0.5x) lens, with all four corners of the court and the server behind the baseline in the frame. A tripod, a fence clamp, or a bag on a bench all work. Keep the sun behind the camera, and once it's recording, nobody touches it: no panning, no zooming.
Up to 20 minutes per video. One full game is ideal.
Usually the camera missed part of the court, was too far away or too low, or moved during the game. Film again with all four corners in frame and the phone held still, and the next report will have much more to say.
Yes. In doubles, pick yourself, then choose "Me + my partner" to get a report on how the two of you play as a team.
A few minutes, depending on the length of the video. You can leave the app while the coach works; if you allow notifications, you'll get one when your report is ready.
No. Your rating only moves when you film a game. Drills fix the habits your reports find, and finishing them fills in each section of the drill library.
No. It's Coach Dink's own estimate for tracking your progress, not an official rating from any pickleball organization.
On your iPhone, open Settings, tap your name, then Subscriptions, and choose Coach Dink. Cancel at least 24 hours before your trial or current period ends to avoid being charged. Deleting the app does not cancel the subscription.
Tap Restore at the bottom of the subscription screen while signed in to the same Apple ID you subscribed with.
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Your video is sent to our server for analysis, with the audio and location data removed, and deleted as soon as the analysis finishes. Your reports are stored on your phone. Full details are in the privacy policy.
Your reports and history live on your phone, so deleting the app removes them. To ask us to delete anything tied to your anonymous identifiers, email the address above.